Dear Raceway Guests,
The customer is at the core of everything we do, and in light of the World Health Organization declaring the coronavirus (COVID-19) a pandemic, our top priority is keeping our customers, associates and communities safe as we continue to closely monitor the situation.
We have assembled an internal COVID-19 taskforce dedicated solely to this issue and have instructed our associates to follow the procedures and guidelines recommended by the Centers for Disease Control and Prevention (CDC) to help stem the spread of COVID-19.
In response, Raceway Ford is taking the following steps:
- We are providing all departments with the necessary supply of disinfectant materials and hand sanitizer to frequently clean high-touch surfaces to kill germs and ensure our stores are a safe environment for both our customers and store associates.
- All associates have been instructed to stay home if they are sick and are experiencing any flu-like symptoms related to COVID-19, no matter how mild, and until they have been cleared by a medical professional to return to work.
- We want to remind all customers to consult the CDC for COVID-19 symptom information and request that you follow recommended self-quarantine guidelines if you are experiencing any flu-like symptoms, no matter how mild.
- Our Service Guests will be greeted with Valets wearing regularly changed gloves. Additionally, we will be installing steering wheel covers in addition to the regularly installed floor mats and seat covers.
- Each set of keys will be disinfected once handled by any person.
As we all adjust to the new precautionary measures that everyone is taking to help prevent the spread of this virus, we want to reassure you that your safety and well-being continues to be our top priority.
At Raceway Ford we take great pride in having the most passionate and knowledgeable associates in the automotive industry. We welcome you to visit our Store for your sales and service needs, but if you have any concerns, please know that our associates are only a phone call away to answer questions you may have.
To help simplify your shopping experience, we want to remind you to also visit www.Racewayford.com which offers a digital shopping experience that is seamless, personal and fast. Home delivery may be available on a case by case scenario.
Thank you for being a valued customer and doing your part in helping our communities be a safer environment.